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-->When you are setting up Audio Conferencing for Microsoft Teams, dial-in phone numbers are automatically assigned to your organization. To see the phone numbers that are assigned to your audio conferencing bridge, in the Microsoft Teams admin center, go to Meetings > Conference bridges. For more information, go to See a list of Audio Conferencing numbers.
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Audio Conferencing coverage and pricing
For a complete list of all the countries/regions and cities where Audio Conferencing is available, see Country and region availability for Audio Conferencing and Calling Plans. For pricing information, see Pricing for Audio Conferencing.
Dial-in phone numbers in a meeting invite
When a Microsoft Teams user schedules a meeting in Outlook or Outlook Web App, the default audio conferencing number that is set for the user is included in the meeting invite. If you want to select a different default number for one or more users, you can change that by going to Users, selecting the user, and editing the user's Audio Conferencing settings. See Set the phone numbers included on invites.
Dial-in phone numbers set on an audio conferencing bridge
There are two types of audio conferencing phone numbers that can be assigned to your conferencing bridge: Shared and Dedicated. Both types of these numbers can be used by any caller to join audio meetings that are being held in your organization.
Dedicated phone numbers are those phone numbers that are only available to users within your organization. You can change the languages that are used when someone calls in to one of these numbers.
Shared phone numbers are those phone numbers that can be shared with other Office 365 organizations. You can't change the languages that are used when someone calls in to one of these numbers.
While the default audio conferencing number that is assigned to an organizer is only included in the meeting invite, a caller can use any of the phone numbers that are assigned to your conferencing bridge to join a meeting. The list of phone numbers that can be used to join a meeting is available using the Find a local number link that is included on every meeting invite.
Automatically assigned audio conferencing phone numbers
Shared audio conferencing phone numbers are automatically assigned to organizations when they're enabled for audio conferencing. When the phone numbers are assigned, a phone number is assigned as the default phone number of the conferencing bridge. The phone number assigned as the default number of the bridge will be one from the country/region of the organization.
To see a list of those countries/regions that have phone numbers automatically assigned to organizations, see Country and region availability for Audio Conferencing and Calling Plans.
Note
The country or region location of your organization can be found by signing in to the Microsoft 365 admin center and looking under Organization Profile.
Caution
Due to limited availability of toll phone numbers in Venezuela, Indonesia, and United Arab Emirates (UAE), organizations from these countries/regions won't have an Audio Conferencing toll number automatically assigned to them. Toll-free numbers from these locations are available depending on available inventory.
What else should you know?
To see the list of supported languages for audio conferencing, see Audio Conferencing supported languages.
You can set up to four languages for each audio conferencing phone number - one primary and three secondary. And you can also set languages on a dedicated audio conferencing phone number.
To set the dial-in phone number for a user, see Set the phone numbers included on invites.
Related topics
-->Sometimes people in your organization will need to use a phone to call in to a meeting. Microsoft Teams includes the Audio Conferencing feature for just this situation! People can call in to Microsoft Teams meetings using a phone, instead of using the Microsoft Teams app on a mobile device or PC.
You only need to set up audio conferencing for people who plan to schedule or lead meetings. Meeting attendees who call in to the meeting don't need any licenses assigned to them and don't need other setup.
For pricing info, see Pricing for Audio Conferencing.
Step 1: Buy and assign Audio Conferencing licenses
You must be a global administrator or billing administrator to perform these steps.
To buy and assign user Audio Conferencing licenses:
Find out if Audio Conferencing is available in your country/region. Countries and region availability for Audio Conferencing and Calling Plans.
Get your Audio Conferencing licenses. If you want to:
Try it before you buy it: you can sign up for an Office 365 Enterprise E5 free trial that includes Audio Conferencing. See Office 365 Enterprise E5 Trial.
Buy it: see Microsoft Teams add-on licensing.
Assign or remove licenses for Office 365 for business you purchased to the people in your organization who are going to schedule or lead meetings.
If you purchased audio conferencing add-on licenses and Communications Credits licenses, assign them too. For instructions, see Assign Microsoft Teams licenses.
To buy and assign pay-per-minute Audio Conferencing licenses:
If you're a Volume and Licensing customer, you can get pay-per-minute Audio Conferencing licenses. For additional information on pay-per-minute Audio Conferencing licenses, see Audio Conferencing pay-per-minute.
Find out if Audio Conferencing is available in your country/region. Country and region availability for Audio Conferencing and Calling Plans.
Get your Audio Conferencing licenses. To acquire pay-per-minute licenses, please contact your account representative.
Set up Communications Credits for your organization for your organization. To set up Communications Credits, see What are Communications Credits?
Important
If Communications Credits haven't been set up, Audio Conferencing won't work for any users with pay-per-minute licenses.
Assign or remove licenses for Office 365 for business you purchased to the people in your organization who are going to schedule or lead meetings.
Note
If you have Audio Conferencing pay-per-minute licenses, you don't have to assign Communications Credits licenses separately to each user specifically for Audio Conferencing usage (you might still need to assign them for other services).
Step 2: Set the audio conferencing provider for people who lead or schedule meetings
When you assign an Audio Conferencing license to people in your organization who don't have Skype for Business integrated with a 3rd party audio conferencing provider, they are all set up and ready to go! (You don't have to set their audio conferencing provider.)
If you have users enabled with a 3rd party audio conferencing provider, you must change the provider of those users to Microsoft. To change the provider for a user, see Assign Microsoft as the audio conferencing provider.
Step 3: Other admin tasks
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The following steps are optional, but a lot of admins like to do them:
Customize meeting invitations. The dial-in numbers that are set for the user will be automatically added to the meeting invitations that are sent to attendees. However, you can add your own help and legal links, a text message, and small company graphic.
Set the phone numbers included on invites. This is the phone number that will show up in the meeting that is scheduled by a user.
Set auto attendant languages for Audio Conferencing that the Audio Conferencing auto attendant uses to greet a caller when they dial in to an audio conferencing phone number. This step only applies if you're using Microsoft as your audio conferencing provider.
Set the length of the PIN for Audio Conferencing meetings.
Note
This feature is not yet available to customers using Office 365 operated by 21Vianet in China. To learn more, see Learn about Office 365 operated by 21Vianet.